I don't normally do this...but I am so frustrated right now. I bought the new cameo 3 last week did all the machine and software updates but nothing works. I did the online chat (since they no longer care to talk to their customers!) last week and again today for an hour and 20 minutes just today and that is after spending almost 4 hours trying to figure it out myself. It won't work and it won't work connected with the cable. I have spent so much money with Silhouette over the years and been a huge supporter of them but this is crazy!!
They won't even talk to you!!
Finally they said they would have someone call me because I kept asking and they couldn't resolve my issues but it won't be for several days.
I'm going back to Cricut!